Careers

Customer Success Advisor (North America)

Do you thrive on building strong customer relationships and driving success? We're a rapidly growing SaaS/AI company seeking a passionate Customer Success Advisor to champion the needs of our North American customers. You'll be the go-to expert, ensuring their success by providing exceptional support and strategic guidance.

Responsibilities:

  • Deliver top-notch support across all channels (chat, call, Zoom)
  • Guide customers in campaign setup, targeting, tracking, audience selection, and remarketing
  • Onboard customers and advise on platform optimization for peak performance
  • Foster positive customer relationships

Qualifications:

  • 2+ years of experience in a customer support leadership role
  • Proven ability to lead and motivate a team
  • Excellent problem-solving and communication skills
  • Experience with digital marketing & paid advertising (Google Ads, Facebook Ads, LinkedIn Ads)
  • Strong written and verbal English communication
  • Familiarity with marketing terminology and digital marketing industry
  • Ability to thrive in a fast-paced environment

This is your chance to:

  • Join a dynamic and growing company
  • Make a real impact on customer success
  • Drive results and build a rewarding career

Ready to make a difference? Apply Today!

Apply with cover letter & resume to info@adxl.ai (Subject: Role Name)

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